Terms of Service

Welcome to Golden Swan Idyll. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.


About Us

Golden Swan Idyll is a Swedish business offering print-on-demand artwork and related products through its online store.

Throughout these Terms, the terms "we," "us," and "our" refer to Golden Swan Idyll.

The terms "customer," "user," and "you" refer to any visitor or purchaser using our website.


Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or
  • You have permission from a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.

Products and Services

Golden Swan Idyll sells made-to-order products, including but not limited to:

  • Posters
  • Fine Art Prints
  • Other print-on-demand products

All products are manufactured after an order has been placed.

Product images displayed on the website are for illustrative purposes only. Actual products may vary slightly in appearance due to printing processes, materials, screen settings, and regional production differences.


Orders

By placing an order, you make an offer to purchase products from Golden Swan Idyll.

We reserve the right to:

  • Accept or decline any order;
  • Cancel orders suspected of fraud or abuse;
  • Limit quantities purchased;
  • Refuse service to anyone for lawful reasons.

An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.


Pricing and Payment

All prices displayed on the website are shown in the applicable currency selected by the customer.

For customers within the European Union, prices include VAT where required by law unless otherwise stated.

Payment must be completed before production begins.

We reserve the right to change prices at any time without prior notice.

Price changes will not affect orders already accepted.


Production and Shipping

All products are manufactured on demand after purchase.

Estimated production and delivery times are provided for informational purposes only and are not guaranteed.

Golden Swan Idyll is not liable for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather conditions
  • Public holidays
  • Force majeure events
  • Other circumstances beyond our reasonable control

Additional shipping terms are described in our Shipping Policy.


Returns and Refunds

Returns, replacements, and refunds are governed by our Returns & Refund Policy.

Because our products are made to order, the standard right of withdrawal may not apply under applicable European consumer legislation.

Customers retain all statutory rights regarding defective or incorrectly supplied products.


Customer Accounts

Customers may create an account on our website.

You are responsible for:

  • Maintaining the confidentiality of your login credentials;
  • Restricting access to your account;
  • All activities occurring under your account.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.


Intellectual Property

All content on this website, including but not limited to:

  • Artwork
  • Images
  • Designs
  • Logos
  • Text
  • Product descriptions
  • Graphics
  • Branding

is owned by or licensed to Golden Swan Idyll and is protected by copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, sold, modified, or used without our prior written permission.


Limited License for Personal Use

Customers purchasing physical products receive ownership of the physical product only.

The purchase of a product does not transfer any copyright, trademark, licensing rights, or intellectual property rights relating to the artwork.

Artwork may not be:

  • Reproduced;
  • Scanned;
  • Digitized;
  • Distributed;
  • Resold;
  • Used commercially;

without our express written permission.


User Conduct

You agree not to:

  • Violate any applicable laws or regulations;
  • Interfere with website security;
  • Upload malicious code;
  • Attempt unauthorized access to systems or accounts;
  • Use the website for fraudulent purposes;
  • Infringe intellectual property rights.

Violation of these Terms may result in termination of access to our services.


Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will operate uninterrupted;
  • The website will be error-free;
  • Defects will always be corrected;
  • The website will be free from viruses or harmful components.

Nothing in this section limits mandatory consumer rights under applicable law.


Limitation of Liability

To the fullest extent permitted by law, Golden Swan Idyll shall not be liable for:

  • Indirect damages;
  • Incidental damages;
  • Consequential damages;
  • Loss of profits;
  • Loss of data;
  • Loss of business opportunities.

Our total liability shall not exceed the amount paid by the customer for the affected order.

Nothing in these Terms excludes liability that cannot legally be excluded under Swedish or European law.


Privacy

Your use of our website is also governed by our Privacy Policy and Cookie Policy.

These policies explain how we collect, process, and protect personal information.


Third-Party Services

Our website may use third-party providers, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Print-on-demand production partners

Golden Swan Idyll is not responsible for the independent policies, actions, or services of third-party providers.


Force Majeure

Golden Swan Idyll shall not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Labor disputes
  • Pandemics
  • Transportation disruptions
  • Internet outages
  • Supplier failures

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sweden.

Where mandatory consumer protection laws in the customer's country of residence provide additional rights, those rights remain unaffected.


Changes to These Terms

We may update these Terms from time to time.

The most current version will always be published on our website with the updated effective date.

Continued use of the website after changes have been published constitutes acceptance of the revised Terms.


Contact Information

Golden Swan Idyll
Sweden

Org.nr: SE951017555801

Buttle Altajme 104

Romakloster, Gotland County 622 48 

Email: contact@goldenswanidyllcompany.com

For questions regarding these Terms of Service, please contact us using the information above.


By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.